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The Frequently Asked Questions section addresses topics and specific questions that are often asked of the Department of Labor.Answers to questions not addressed here may be obtained from other materials on this website or by calling the Department at 1-800-593-7660.If you are temporarily laid off, your employer may provide you with a partial claim form if they expect to rehire you within a short period.When you apply, you will need the following information: Veterans who separated from the armed forces in the past 18 months will need to provide information from a DD-214.It is based on your earnings during a set period prior to losing your job.Federal civilian employees will need to provide information from a SF-8 or SF-50. We will contact your employer to obtain information needed to process your application.The dollar amount you are qualified to receive each week is called your weekly benefit amount (WBA).Depending on the nature of your inquiry, you may need to seek legal guidance from private counsel on questions of your obligations under the law.
You can apply for unemployment online, by telephone, or by mail.Your best option for filing an unemployment claim is to file online.Calling the department to speak with a customer service representative may be difficult during periods of high call volumes, especially Mondays and Tuesdays in the winter; you may experience a long wait time on the phone or get a message to call back later in the day.Wait times are typically shorter on Wednesdays and Thursdays and in the afternoon.
Unemployment insurance is funded solely by unemployment taxes paid by employers; employees do not pay into the unemployment system. Any weeks prior to the date in which your application is filed cannot be considered, and are not eligible for benefits, so you should not wait to file your claim.Watch short videos that discuss when to file, how to apply and what you have to do to receive benefits.