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But for those organizations who truly want to make changes of this magnitude, there are four prerequisites,” notes John Hughes, ARC principal and member of the engagement with Vodafone.
They are: Working with Vodafone management and staff, the ARC team used a series of proprietary diagnostic and user engagement tools to measure the company’s readiness and willingness to embrace change in work processes, technology, human resources, and work space.
Companies everywhere are scrambling to adapt to a more global, mobile, and collaborative business model.
Few companies, however, are taking advantage of these changes like Vodafone, the world’s leading international mobile telecommunications group.
Vodafone partnered with Steelcase Applied Research & Consulting (ARC), the global work and workplace consultancy, to assist them in this major transition in their work culture and in embracing alternative work strategies (AWS).
These changes would be implemented at a new workplace in QPort, a beta site where they could refine their workplace strategies in preparation for building permanent offices in Ode, another part of Amsterdam.
A key part of the planning process was gathering employee input through a series of ARC-led interviews, surveys, and workshops.“Involving staff throughout the organization gave us a kind of sanity check on what we were proposing,” notes Paul Smits, director of human resources, property, and security for Vodafone NL, who led the project.